Resident Engagement Officer

Resident Engagement Officer, £38,000 - £46,000 per annum

You will be an experienced, enthusiastic and motivated individual who is willing to work closely with our residents and their communities and ready to support them as Homes for Lambeth (HfL) builds thriving communities on our six priority estates.

The post holder will work in close collaboration with the Resident Engagement & Social Investment (RESI) team as well as wider HfL colleagues and relevant teams at London Borough of Lambeth, community organisations, contractors and stakeholders as we raise the bar on our work with and for our residents increasing both engagement opportunities and communications across the entire programme.

Applicants should be able to demonstrate experience and a career path of working with communities, relationship development, engagement, consultations and communications. You may have expertise in housing settings, development and regeneration and experience of working in a fast paced working environment.

You will enjoy the challenge of working intimately with our residents and confident in meeting people, presenting and sharing sometimes detailed information. You will have responsibility for developing a range of engagement activities which you will co-ordinate, deliver and report upon within a framework of outcomes for our residents.

Highly developed communication and interpersonal skills are essential.

For further information and an informal discussion about the role please contact

Jeannette Brooks

Resident Engagement & Communications Manager


T: 020 7926 3060 / M: 07720827536

About us:

Homes for Lambeth (HfL) is a young organisation and housing provider established in November 2018. Owned by Lambeth Council, we are building strong and sustainable communities, delivering high-quality homes and providing homes at genuinely affordable rents to tackle the housing crisis. We work with carefully selected architects and existing residents on the estates we are rebuilding to create homes and communities that will thrive for many years to come.

What we offer:

  • Flexible Working
  • Pension
  • Bonus Schemes
  • Occupational Health
  • Employee Assistance Programme
  • Training and Development Opportunities
  • Professional Subscription Reimbursement
  • Eye Tests and Glasses
  • High Street Discounts

How to apply

To apply for this opportunity, please send your CV and a cover letter responding to the job description and person specification to

Your Application:

  • Closing Date for your application: 13 April 2020 at midnight

Click here to download the Job Description.

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